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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shonna Hasty

March 6, 2025

5  out of  5
rating by Shonna Hasty
"Very nice"
We responded:
"Thank you for the review! "
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Melissa Bowling

March 6, 2025

5  out of  5
rating by Melissa Bowling
"Very helpful, available when you call, there is always someone to answer any questions, no long holds, great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We pride ourselves on being available and responsive to our customers, and it's wonderful to know that we could assist you promptly. Your feedback motivates us to continue providing the best service possible. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
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M J

February 27, 2025

5  out of  5
rating by M J
"Friendliest people you will ever talk to. Very helpful."
We responded:
"We’re honored by your positive feedback! We’re thrilled to hear that you enjoyed the conversations with our office. If there is anything else we can do for your insurance needs, just let us know!"
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Lauren Diaz

February 25, 2025

5  out of  5
rating by Lauren Diaz
"Ashley and Vanessa were absolutely fantastic to work with! They were both incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Their professionalism and friendly attitudes made all the difference. Highly recommend them for anyone looking for top-notch service!"
We responded:
"Thank You for Your Amazing Review! We're so grateful for your kind words! It's wonderful to hear that Ashley and Vanessa made such a positive impact on your experience. Our team strives to provide top-notch service, and it’s heartwarming to know that their professionalism and friendly attitudes helped make the process smooth and stress-free for you."
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Ellen White

February 14, 2025

5  out of  5
rating by Ellen White
"Great communication and assistance with changes in our policies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cindy Foster

February 14, 2025

5  out of  5
rating by Cindy Foster
"Everyone has been so kind and helpful. They are so understanding."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that you found our team kind, helpful, and understanding. Creating a supportive and friendly environment for our customers is our top priority, and it’s wonderful to know that we succeeded in making your experience a positive one."
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Georgianna Agee

February 13, 2025

5  out of  5
rating by Georgianna Agee
"Andrew & Carol took great care of all my insurance needs. I recommend them highly."
We responded:
"Thank you for recommending us! We’re honored by your positive feedback! If you ever need assistance, don’t hesitate to reach out!"
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Barry Spurlock

January 24, 2025

5  out of  5
rating by Barry Spurlock
"Great service and very informative during the process."
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Durand Mason

January 23, 2025

5  out of  5
rating by Durand Mason
"I have found State Farm Insurance’s personnel to be responsive and competent, 2 traits I highly value with such a service provider. 👍🏻 all the way."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley Harrison

January 16, 2025

5  out of  5
rating by Ashley Harrison
"100% recommend, Ashley! She’s super nice, and she was so helpful with me and my mom. She’s very understanding and she does everything she can to help 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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crusher crusher

January 12, 2025

5  out of  5
rating by crusher crusher
"They are so helpful with all my questions. I appreciate all the services they provide . For someone like me, that stays so busy...it's good to know they keep in touch and help me stay informed. I am so glad I have them looking over me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Larry Brock

January 5, 2025

5  out of  5
rating by Larry Brock
"Great service with a friendly and helpful staff. Worked out a policy in short order. Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cameron Barrett

December 31, 2024

5  out of  5
rating by Cameron Barrett
"Good"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gary Hinton

December 21, 2024

5  out of  5
rating by Gary Hinton
"Ashley and her staff took the time to review all my current policies. She is very helpful and the office staff make you feel very comfortable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elizabeth Henson

December 18, 2024

5  out of  5
rating by Elizabeth Henson
"The agent was very knowledgeable and took care of me in a timely way, they’re a great team"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Haggard

December 10, 2024

5  out of  5
rating by Robert Haggard
"By far the best help Ashley in particular is top notch in helping my insurance needs both home and car what a delight to speak on the phone she was very helpful i really appreciate the help u gave me in my insurance needs thank you have an awesome new year to Ashley and the state farm team i recommend it to anyone thats looking for a great insurance experience a personal informative experience thank you Ashley"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ashley was able to assist you with your home and car insurance needs. She truly values providing personal and informative service, and we’re glad it made such a positive impact on your experience. She and the team value having you a part of the agency! We appreciate your recommendation and look forward to continuing to serve you. Wishing you a fantastic New Year as well!"
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David Lee

December 3, 2024

5  out of  5
rating by David Lee
"Great help!"
We responded:
"Thank you! Our office enjoyed discussing business owners’ needs with you today. "
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Patrick Moore

November 26, 2024

5  out of  5
rating by Patrick Moore
"Great insurance and agents!!!!"
We responded:
"Thank you! We try to deliver neighborly service with our great products! "
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James Owens

November 26, 2024

5  out of  5
rating by James Owens
"Just supper nice and helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a positive experience. If there's anything else we can do for you, don't hesitate to reach out!"
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Nic Coleman

November 12, 2024

5  out of  5
rating by Nic Coleman
"State Farm has to be one of the best insurance companies I’ve ever dealt with. The entire staff are just genuinely all around kind and compassionate people. Not many people/ companies go out of their way to make sure you get everything you need or want or even get the discounts. If you don’t qualify for one they’ll keep trying until they find the perfect one for you. And Dylan did just that for me. It took a whole year and me having a birthday but he remembered and called got everything set up just days later. Top notch! 5++++******"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear about your positive experience with us. It's wonderful to know that our office went above and beyond to help find the right discounts and make sure everything was set up perfectly for you. We truly value our customers and are committed to providing exceptional service. Your feedback means a lot to our entire team—thank you for choosing our agency!"
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pat oneil

November 1, 2024

5  out of  5
rating by pat oneil
"Everyone here is always friendly, helpful and professional. I highly recommend this location. Paul Doty"
We responded:
"Thank you for being a loyal customer since we were at the Richmond Centre, Paul! "
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paul doyle

October 25, 2024

5  out of  5
rating by paul doyle
"Ashley and staff are very helpful at State Farm. Was a pleasure to work with. Thanks"
We responded:
"Thank you, Paul! It has been a pleasure getting to work with you and protect your family "
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Kim Coyle

October 18, 2024

2  out of  5
rating by Kim Coyle
"Quote was changed by the time I purchased my car- 2 weeks time. I was quoted almost $100 more."
We responded:
"Thank you for your feedback, and I’m sorry to hear about the change in your quote. We strive for accuracy and transparency, and I understand how frustrating this situation must be. Please reach out to us directly so we can discuss your concerns, maybe look closer to what caused the change, and work to find a solution."
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James Laureano

October 18, 2024

5  out of  5
rating by James Laureano
"Best State Farm around!"
We responded:
"Thank you for trusting our agency with your insurance needs and we look forward to growing together! "
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M D

October 17, 2024

5  out of  5
rating by M D
"Great people to work with, made setting up insurance for (new)used car, and renter's insurance, quick and painless, AND definitely more affordable than Progressive! Thank you Ashley, Vanessa and Carroll! MVD"
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that setting up your insurance was a quick and easy process for you. It’s great to know we could help you find a more affordable option. If you need anything else, just let us know!"