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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roger Wardlaw

Roger Wardlaw

May 17, 2025

5  out of  5
rating by Roger Wardlaw
"Every person in the office was very professional and helpful. Ashley took extra time to met every need. Great agent and staff."
We responded:
"Thank you for the review and kind words (along with the music recommendations)! With every policy, we offer to go over anything/everything. I’m glad we were able to do with your account! "
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Amy Rankin

May 16, 2025

5  out of  5
rating by Amy Rankin
"Thank you for all you all do much appreciated"
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Leslie Taylor

May 9, 2025

5  out of  5
rating by Leslie Taylor
"Always on top of my needs and like a good neighbor State Farm is there"
We responded:
"Thank you for the review! "
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Brian Rickabaugh

May 9, 2025

5  out of  5
rating by Brian Rickabaugh
"Excellent, client-focused insurance agency! Great team to work with!"
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Cliff Clark

May 8, 2025

5  out of  5
rating by Cliff Clark
"Ashely and her group do an excellent job. Highly recommended"
We responded:
"Thank you very much, Cliff! "
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Krystal Kincaid

May 5, 2025

5  out of  5
rating by Krystal Kincaid
"The best place to deal with for insurance! Got the best rates and everyone in the office is super helpful with any of our needs!"
We responded:
"Thank you Krystal! We look forward to being your go to for years to come! "
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Dwayne Kelley

May 5, 2025

5  out of  5
rating by Dwayne Kelley
"Great service and friendly staff. Vanessa just saved me 134.00 today. Ashley, Andrew and Carol have always helped me out anyway they could."
We responded:
"Thank you! Savings and service? What more could you ask for?! "
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Adam Cowen

May 2, 2025

5  out of  5
rating by Adam Cowen
"Ashley William’s was a joy to work with. So easy and pleasant to talk to. If you have questions or concerns regarding any type of insurance policy, you should definitely contact her!"
We responded:
"Thank you so much for your kind words! You were a pleasure to work with and I look forward to assisting you and your family for many years to come! "
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Deborah Richardson

April 25, 2025

5  out of  5
rating by Deborah Richardson
"Everything was real good real nice speedy insured in my truck appreciate them as a business"
We responded:
"Thank you! "
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Cindy Foster

April 25, 2025

5  out of  5
rating by Cindy Foster
"Everyone has been so kind and helpful. They are so understanding. Update: changed vehicles and for the first time ever I wasn’t stressed by my auto insurance company and it was super easy. I love the service I’ve received and would highly recommend this team to anyone looking for car insurance!"
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that you found our team kind, helpful, and understanding. Creating a supportive and friendly environment for our customers is our top priority, and it’s wonderful to know that we succeeded in making your experience a positive one."
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M J

April 17, 2025

5  out of  5
rating by M J
"Friendliest people you will ever talk to. Very helpful. Ashley took all policies Home, life, Auto it took her about 3 hours to correct all mistakes that have been made over the last 30 years. Her staff was friendly, courteous and helpful. Ashley will take excellent care of you no matter where you live in Kentucky. It would not hurt to have all of your policies reviewed to make sure they are what you want them to be, things change over the years.Thanks Ashley"
We responded:
"We’re honored by your positive feedback! We’re thrilled to hear that you enjoyed the conversations with our office. If there is anything else we can do for your insurance needs, just let us know!"
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Robert Harrison

April 2, 2025

5  out of  5
rating by Robert Harrison
"Had a very good appointment visit with Ashley Williams. Kind, considerate , polite. Very informative and helpful by explaining everything I asked her about."
We responded:
"Thank you, Robert! I so enjoy appointments with people like you where I can really help them on a deeper level and show the value in having a local agent! "
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Bee R.

April 2, 2025

5  out of  5
rating by Bee R.
"I had the pleasure of working with Ashley and her incredible team at State Farm over the past week, and I cannot say enough about the outstanding service I received. I interacted with Andrew and Carol, who each played a crucial role in helping me navigate the process of exploring life insurance options. Andrew was exceptionally knowledgeable and patient. As someone who tends to ask a lot of questions, I appreciated his thorough explanations of the different policies. He took the time to ensure I understood each option and helped me craft a policy tailored to my specific needs. His expertise and approach made me feel confident in my decisions. Carol was equally wonderful. She was warm, welcoming, and attentive throughout my appointments, always checking in to ensure I was comfortable and had everything I needed. Her hospitality added a personal touch to the experience that made me feel valued. This five-star experience with State Farm truly embodies their motto, "Like a good neighbor, State Farm is there." I felt heard, seen, and supported every step of the way. If you're looking for an insurance team that goes above and beyond, Ashley and her team are the ones to trust."
We responded:
"Wow! Your review makes my heart so happy! We strive to deliver that personal and professional touch, so I am SO happy to hear that it translates that way. I am also happy to hear that we were able to protect the thing that matters most… YOU! Protecting a life with life insurance is one of my favorite things because it’s a gift to the living. ❤️ "
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Kelley Faulkner

April 1, 2025

5  out of  5
rating by Kelley Faulkner
"Always prompt and helpful."
We responded:
"Thank you so much!"
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Judy Cowen

March 31, 2025

5  out of  5
rating by Judy Cowen
"Ashley is wonderful!"
We responded:
"Thank you very much! "
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Jaysun See

March 28, 2025

5  out of  5
rating by Jaysun See
"Drew was extremely helpful with getting the right insurance for my vehicles."
We responded:
"He strives to tailor every customer’s policy to their individual needs! "
Profile photo of Kadija Esther

Kadija Esther

March 28, 2025

5  out of  5
rating by Kadija Esther
"Professional, easy, and quick. Personable and kind employees. I highly recommend tllrwag get"
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor! "
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Shonna Hasty

March 6, 2025

5  out of  5
rating by Shonna Hasty
"Very nice"
We responded:
"Thank you for the review! "
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Melissa Bowling

March 6, 2025

5  out of  5
rating by Melissa Bowling
"Very helpful, available when you call, there is always someone to answer any questions, no long holds, great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We pride ourselves on being available and responsive to our customers, and it's wonderful to know that we could assist you promptly. Your feedback motivates us to continue providing the best service possible. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
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Rosie Ruiz

February 25, 2025

5  out of  5
rating by Rosie Ruiz
"Ashley and Vanessa were absolutely fantastic to work with! They were both incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Their professionalism and friendly attitudes made all the difference. Highly recommend them for anyone looking for top-notch service!"
We responded:
"Thank You for Your Amazing Review! We're so grateful for your kind words! It's wonderful to hear that Ashley and Vanessa made such a positive impact on your experience. Our team strives to provide top-notch service, and it’s heartwarming to know that their professionalism and friendly attitudes helped make the process smooth and stress-free for you."
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Ellen White

February 14, 2025

5  out of  5
rating by Ellen White
"Great communication and assistance with changes in our policies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Georgianna Agee

February 13, 2025

5  out of  5
rating by Georgianna Agee
"Andrew & Carol took great care of all my insurance needs. I recommend them highly."
We responded:
"Thank you for recommending us! We’re honored by your positive feedback! If you ever need assistance, don’t hesitate to reach out!"
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Barry Spurlock

January 24, 2025

5  out of  5
rating by Barry Spurlock
"Great service and very informative during the process."
We responded:
"Thank you, Barry! We look forward to working with you for years to come!"
Profile photo of Durand Mason

Durand Mason

January 23, 2025

5  out of  5
rating by Durand Mason
"I have found State Farm Insurance’s personnel to be responsive and competent, 2 traits I highly value with such a service provider. 👍🏻 all the way."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley Harrison

January 16, 2025

5  out of  5
rating by Ashley Harrison
"100% recommend, Ashley! She’s super nice, and she was so helpful with me and my mom. She’s very understanding and she does everything she can to help 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"